Joint Revenue Board survey shows smooth TIN retrieval
The Joint Revenue Board (JRB) has announced that over 98 percent of taxpayers who used the newly launched national portal to retrieve their Tax Identification Numbers (TIN) reported a seamless experience. The findings were disclosed in a statement on Monday following a survey conducted by the board’s Help Desk team to assess the impact of ongoing tax reforms.
The centralized taxpayer database, jointly managed by the JRB and the Nigeria Revenue Service, was officially launched on January 1, 2026. The platform allows individuals to generate a unique 13-digit Tax ID using their National Identity Number (NIN), while corporate entities can retrieve theirs using registration numbers from the Corporate Affairs Commission (CAC).
Effiong Abasifreke, Head of the JRB Help Desk team, explained that the survey utilized structured questionnaires across major social media platforms and telephone interviews. Users were evaluated on four key metrics: speed of retrieval, ease of portal navigation, convenience, and overall satisfaction. The overwhelming majority of respondents praised the self-service nature of the platform and the speed of the process.
The initiative aims to harmonize fragmented taxpayer records across federal and state levels into a single, secure database. This integration is a cornerstone of President Bola Tinubu’s fiscal reforms, designed to strengthen revenue administration and enhance data security in compliance with the Nigerian Data Protection Commission.
Addressing public concerns, the board dismissed claims that the new framework would allow financial institutions to arbitrarily deduct funds from bank accounts. Officials emphasized that the reforms are designed to be "pro-poor and pro-growth," offering incentives for low-income earners and various business categories. The JRB continues to work with subnational agencies to ensure the smooth execution of these reforms nationwide.
#UTVAfrica#
